Are you mapping your customers’ journeys this year?
Does your business have a customer journey map? What is it? It’s a simple concept that can make a dramatic improvement to your customer service.
Welcome to our IT blog! Here you could find a thing or two about current technological and worldly affairs that could affect business.
Here are a few of our observations. Let us know what you think!
Does your business have a customer journey map? What is it? It’s a simple concept that can make a dramatic improvement to your customer service.
Have you heard about multi-factor authentication? Wait… don’t delete this email! It’s not techno babble. It’s actually a very smart way to protect your business.
Windows 7 was such a great operating system. But its life is coming to an end. From January, Microsoft will no longer be supporting it. And that will have serious implications for your business… even if just one of your computers still uses Windows 7.
Let us take care of your data protection, privacy, liaison with regulatory bodies and data subjects. This leaves you with peace of mind and more time to concentrate on core business activities. Cost effectively and professionally. An outsourced Data Protection Officer (DPO) from Twin Systems is a way for businesses to access deep data protection […]
The vast majority of UK businesses are now using the cloud in some form. This means data and apps that can safely be accessed anywhere, by any authorised person. Great for flexibility and increased productivity.
It seems like a long time ago since GDPR came in, doesn’t it? But it’s only now that the first prosecutions and fines are starting to appear. At the moment it’s mostly big organisations doing big stupid things that are being reported on the Information Commissioner’s Office (ICO) website. In our view, it’s only a […]
OK, so it’s only just turned 2019. But we want you to look ahead to next January, in 2020. Because there’s a major software problem on the way… and it’s going to affect half of all businesses and organisations.
Few of us like January. It’s dark, wet and cold, and we’re all feeling the pinch a bit after Christmas. Here are a few ways to give your staff an emotional boost in the next few weeks..
It’s great when staff can use their mobiles for work, isn’t it? It means they can work at home, on the train – anywhere they get a Eureka! moment and feel the need to get something done. But it has a downside. If you’re not careful, people using their own devices for work can put your business at a greater risk of cyber crime and accidental data loss.
To understand what you need to do, you first have to understand where you are. That’s exactly what our GDPR gap analysis helps you with. Our GDPR Gap Analysis packages are an ideal way to find the current state of your GDPR compliance, analyse your business policies, processes and technology, and identify areas in need […]