Hosted Desktop

Provides an extra layer of security to your local and remote logins.

Many organizations and users protect local and remote logins with only a simple username and password, entering these two pieces of information grants access to company databases, applications, email accounts, and other sensitive information. Passwords are notoriously insecure, many users choose weak passwords which can be easily guessed or cracked. Phishing attacks trick people daily into revealing their passwords, and users on unsecured networks (e.g. at coffee shops) can have their passwords sniffed. Clearly passwords are not enough for protecting important logins.

The most practical way to strengthen authentication is to require a second factor after the username/password stage. Two-Factor Authentication from TWIN uses your phone system to provide a unique authentication passcode and is available for a small per user per month fee for the following TWIN services:

  • Hosted Desktop
  • Hosted Applications
  • Hosted Servers
  • Hosted Web Access

Two-Factor Authentication is offered as a free option with our Email Archive service using only your smartphone and a free mobile app.

All users are prompted to self-enroll (a simple two minute process) once you have signed up to Two-Factor for any of the above services.

The subscription version can be used with smartphones, tablets and all older devices that support SMS messaging. After logging in as normal with username and password the user can request an authentication to be sent instantly to their smartphone for one tap approval or, a passcode to input manually can be generated via the free mobile app even when no Wi-Fi or cell service is available. For older devices Two-Factor can send passcodes via SMS text messages.

The Authentication Process:

  1. Enter username and password as normal
  2. Choose how to authenticate:
    One tap authentication – sent direct to your smartphone
    Generate passcode via free app – enter code on screen
    Request passcode via SMS – enter code on screen
  3. You are logged in!

How hosted desktop scanning works.

Scan to 3rd party software app

Installed on your Local PC and Hosted Desktop

The 3rd party software application is installed on your local PC and on the Hosted Desktop. This creates a link between the two and allows you to scan directly to the Hosted Desktop, in most cases, directly into the application on Hosted Desktop.

This software is charged for, based on the number of Users you have on your Hosted Desktop server.

The benefit of this software is that it can be used directly within the application on Hosted Desktop however the software only supports TWAIN scanners.

Scan to FTP

Folder setup on Hosted Desktop

An FTP user account and folder path are setup on the Hosted Desktop server by TWIN.

Once created you will need to enter the FTP server details provided by TWIN into the scanner.

This will allow your scanner to scan to a specified folder on your Hosted Desktop server.

Key benefits to this setup are: the FTP account is free, no 3rd party software is required however this setup requires more user interaction, the scanner needs to support: ‘Scan to FTP’ and the Internet connection must have a static IP or VPN.

Scan to email

From email address setup on Hosted Desktop

Scan to Email allows you to scan and email a file to an email address.

TWIN will setup an email address for the scanner to send emails from, you will then need to input the email address and other settings into the scanner.

Key benefits to this setup are: the email address is free, no 3rd party software is required however this setup requires more user interaction similar to Scan to FTP and the scanner needs to support ‘Scan to Email’.

* Each scan option is dependant on your scanner. Contact TWIN support for assistance.

Find out more about Hosted Desktop with Twin Systems today.

0345 3131 483
LetsTalk@twinsystems.com

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Twin went well beyond what I would have expected from an outsourced partner to deliver a great service to our customers.

Gary Woodhall, Chief Technology Office, Kaplan Financial