Whether you want to ensure maximum availability or extend equipment lifetime for economic or environmental reasons, we can provide support services with vendors as HP, Dell, Cisco and IBM. In a one easy to understand contract – fix your hardware support by contacting us now.
Computer hardware is often noticed when something goes wrong. Twin can help you both minimise disruption when faults occur, and deliver hardware support.
We understand the challenges with different processes for logging calls, as each vendor may vary in process. By reducing your support agreements with a single contract, Twin will help you through the processes, providing the right solution for you. Supported in the UK and pan-European IT coverage, 24x7x365 response guarantee and with a point of contact.
- Service level agreements to match your needs from next business day response to a two hour fix
- 24x7x365 service coverage
- Dedicated client management and a UK based service desk
- Network of fully qualified engineers and strategic stock locations
Keep ahead of your hardware needs now, not when you have an incident.
Twin went well beyond what I would have expected from an outsourced partner to deliver a great service to our customers.