Computer hardware is often noticed when something goes wrong. Twin can help you both minimise disruption when faults occur, and deliver hardware support.
Whether you want to ensure maximum availability or extend equipment lifetime for economic or environmental reasons, we provide support services with vendors as HP Inc., HP Enterprise, Dell, Cisco and IBM.
We understand the challenges with different processes for logging calls, as each vendor may vary in process. By reducing your support agreements with a single contract, Twin will help you through the processes, providing the right solution for you. Supported in the UK and pan-European IT coverage, 24x7x365 response guarantee and with a point of contact.
- Service level agreements to match your needs from next business day response to a two hour fix
- 24x7x365 service coverage
- Dedicated client management and a UK based service desk
- Network of fully qualified engineers and strategic stock locations
Keep ahead of your hardware needs now, not when you have an incident.
The successful collaboration between NG Bailey and Twin Systems at 20 Fenchurch Street, an iconic development in the city of London, demonstrates our capability of meeting the requirements of even the most demanding projects.