OSPREY LONDON, the luxury leather, lifestyle and Retail Company was founded by British entrepreneur, Graeme Ellisdon in 1980. Having invested £500 into launching his fledgling brand, OSPREY LONDON handcrafted leather belts were immediately stocked by the UK’s leading retailers and both rock and real royalty alike. Today, Graeme and Alex Ellisdon preside over one of the most renowned, independently owned British accessories brands, with a rapidly growing ecommerce channel and a portfolio of UK stores, selling the brand’s eponymous collections of leather goods, gifts, home fragrance, eyewear and more.

The Challenge

With a growing Head Office function, OSPREY LONDON needed an IT solutions provider who could meet not only their Head Office requirements during this period of growth, but also support the brand’s key retail launch programme. “As a luxury leather brand, it’s key that our focus remains on developing our core business. Having therefore decided against recruiting an in-house IT department, we wanted a partner who could scale with us efficiently,” explains Alex Ellisdon, CCO & Creative Director. With a plan to open stores across the UK, it was vitally important to have efficient IT support, with Twin Systems tasked with assisting with store openings and refits from a technical aspect, through to complete infrastructure refresh projects.

The Solution

Twin Systems have provided seamless IT support and solutions to both the OSPREY LONDON UK Head Office and retail stores for over 10 years. The ability of a support and solutions company to be proactive is key in the retail environment and our latest projects for OSPREY LONDON include a complete store refresh within their IT infrastructure across the UK. Moreover, with tight data security and reliable back-ups proving vital to the OSPREY LONDON business, they now utilise our ISO 27001 accredited Twin Vault backup system, which is designed to have their data managed, backed up and archived for compliance with Data Protection legislation and business continuity plans.

Additional solutions successfully delivered include:

Complete Internal Infrastructure upgrade Full Desktop refresh
New Store IT Fit Out, including Wi-Fi, EPOS, Back Office, Connectivity, CCTV Infrastructure Planning Consultancy