Twin Systems
Are you mapping your customers’ journeys this year?
Does your business have a customer journey map? What is it? It’s a simple concept that can make a dramatic improvement to your customer service.
Blog
We love to listen to your opinions – and to share our own!
Welcome to our IT blog! Here you could find a thing or two about current technological and worldly affairs that could affect business.
Here are a few of our observations. Let us know what you think!
Have your emails been compromised?
Have you heard about multi-factor authentication? Wait… don’t delete this email! It’s not techno babble. It’s actually a very smart way to protect your business.
The first GDPR prosecutions and fines are coming
It seems like a long time ago since GDPR came in, doesn’t it? But it’s only now that the first prosecutions and fines are starting to appear. At the moment it’s mostly big organisations doing big stupid things that are being reported on the Information Commissioner’s Office (ICO) website. In our view, it’s only a […]
You’ve got a 50/50 chance your business will grind to a halt next January
OK, so it’s only just turned 2019. But we want you to look ahead to next January, in 2020. Because there’s a major software problem on the way… and it’s going to affect half of all businesses and organisations.
5 ways to make your staff happy in January
Few of us like January. It’s dark, wet and cold, and we’re all feeling the pinch a bit after Christmas. Here are a few ways to give your staff an emotional boost in the next few weeks..
Is your business data really safe on Dave’s mobile?
It’s great when staff can use their mobiles for work, isn’t it? It means they can work at home, on the train – anywhere they get a Eureka! moment and feel the need to get something done. But it has a downside. If you’re not careful, people using their own devices for work can put your business at a greater risk of cyber crime and accidental data loss.
Are your Microsoft Systems end of life in 2019 and out of road ?
In late 2019 Microsoft Systems will become end of life. Microsoft will be ending support for both its Windows 7 operating system and Office 2010. This means that any devices running these editions will soon lose support. Here are five reasons why you should already be preparing to avoid this by planning for this […]
Retail Co-working – Will your next office be next to Costa?
A question often posed in the news is what is the future of our High Streets ? An emerging trend is the adoption of Retail Co-working. It is no surprise that one of the hippest co-working providers has already moved into this space – literally !
Microsoft Exchange 2010 – rather like a cuban car
In 2020 Microsoft will stop support on Small Business Server 2011, Microsoft Exchange 2010, Windows 7 and Office 2010.What does that mean for you ?
Mind the Gap – introducing technology that works for everyone
The challenge all companies are facing is how to introduce new technology that appeals to millennial’s whilst not alienating older generations who can be wary of change. But is the gap as big as we suspect ? Probably not and surely it is in everyone’s interest to minimise that gap?
Here are some areas to consider when introducing new technology.
